Shipping policy

Shipping information

Buddha Bloom currently serves customers in the United States, United Kingdom, Canada, Australia, and New Zealand. A destination can be ordered only when a shipping service and rate are available at checkout.

Shipping cost

The available shipping methods and final shipping cost are calculated and shown at checkout before payment. Promotional shipping offers, when available, are shown on the site or at checkout and are subject to their stated terms.

Processing & delivery estimates

Orders are usually processed in 2–5 business days. Standard delivery is usually 7–20 business days after processing, depending on the destination, carrier, and local delivery conditions. If an express service is available, its price and estimated delivery window are shown at checkout.

Delivery estimates are not guarantees. Weekends, public holidays, customs clearance, weather, carrier capacity, and local requirements can affect delivery timing.

Fulfillment & tracking

Orders may be fulfilled from international partner facilities, so the shipping origin may differ from our legal business address. When tracking is available, we email the tracking details after dispatch. Please allow a few business days for a new tracking number to receive its first carrier scan.

Address changes

Please check your shipping address carefully at checkout. If an address or contact detail is incorrect, email info@buddhabloomshop.com within 2 hours of placing the order. We cannot guarantee changes once an order has entered processing, and we cannot redirect a parcel after dispatch.

Customs, taxes & undeliverable parcels

Import duties, taxes, brokerage charges, and other destination-country fees are the customer’s responsibility when they apply. If a parcel is delayed, held, returned, or not delivered because of an incorrect address, refusal of delivery, or unpaid import charges, any available refund is assessed under the Refund Policy after the parcel is returned to us. Original shipping charges are not refundable in these circumstances.

Delivery issues

If your parcel has not arrived 60 days after dispatch, or if it arrives damaged, contact us with your order number and any relevant photos or tracking information. We will review the shipment and provide the appropriate next step, which may include a replacement or refund where applicable.

Contact

For order or shipping questions, email info@buddhabloomshop.com and include your order number.
Buddha Bloom is operated by VICS TRADES LLC, 124 E Park Ave, Riverton, WY 82501, United States.
Customer support phone: +44 7835 782239